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  • Writer's pictureTara Marshall

A year in the Connected Care Programme

We've previously published an evaluation on the LLR Connected Care Programme demonstrating system savings of £600,000 in the first four months.


It helped to develop foundations that will go on to support LLR’s wider digital strategy

whilst aligning with the Health and Wellbeing Strategy.


We now have an update with the programme being a year old.


 

To rewind a little, Leicester, Leicestershire, and Rutland (LLR) deployed a telehealth system, from Whzan Digital Health, in 20 care homes, providing a voice to over 800 residents through connecting their home with outside support.


Carers can use NEWS2 as a common language when having conversations with outside support such as GPs reducing confusion and improving response. In addition to cost savings, there had there been a noticeable reduction in hospital admissions and ambulance callouts


The programme has received three nominations for HSJ awards so far in 2024


Leicester, Leicestershire, and Rutland wanted to hear from the users to drive iteration as it

planned further scale and looked to the users for feedback. Viewed using several lenses, with

Patient Safety at the forefront encompassing both quality improvement and human factors.


We put together the following report using both qualitative and quantitative data to tell their story.



LLRCCP 12 months on Final 5-24
.pdf
Download PDF • 630KB


One of the recipients of this care, Chris, from a residential home in Rutland, has also shared his story and you can view that below.



Living at a residential care home in Rutland, Chris would often call 999 or 111 when he felt anxiety. As you’ll learn from the video, by taking his own observations and NEWS2 scores, he was able to feel much more comfortable about his health.


It makes what we do so worthwhile :)

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