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Connected Care Programme
Impact that lasts

Earlier Recognition. Better Conversations. Improved Outcomes.

The Connected Care Programme helps health and care professionals recognise deterioration earlier, communicate concerns more effectively, and take action with confidence.

Built around a shared clinical language, it strengthens decision-making, improves outcomes, and helps people receive the right care at the right time.

Deterioration Done Differently

Our focus is simple: helping community members access the right care, at the right time, in the right place by tapping into the system from the ground up.

Using a common language recognised across health and social care, teams can identify deterioration earlier, communicate concerns more effectively, and ensure people receive timely support when it matters most.

Earlier recognition and intervention can reduce avoidable hospital admissions, shorten hospital stays and support more people to remain well in the place they call home.

NEWS2 provides a consistent framework that gives professionals the confidence to recognise, escalate and respond to changes in a person's condition.

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Evidenced Based Learning

Our CPD-qualified trainers deliver practical, competency-based programmes aligned to national guidance.

Designed to give care staff confidence and a voice that is recognised and heard across the wider system, our learning translates knowledge into everyday practice.

85% of participants reported stronger relationships with wraparound services, while 100% said they felt more confident when escalating concerns and deterioration.

By combining face-to-face learning with digital resources, we help embed knowledge, confidence and capability that lasts.

How We Work With You

Our award-winning Connected Care Programme is available to organisations of all sizes.

Built around a common language that can be used both verbally and digitally, it has been shown to reduce admissions, build confidence, release time to care and, most importantly, help people remain in the place of their choice.

Together, we create sustainable, person-centred change from the ground up, delivering measurable outcomes that continue long after implementation.

Learn Anytime, Anywhere

Enable your staff to have a voice that is recognised and heard across the wider system through our Connected Care learning platform, available 24 hours a day, 365 days a year.

Designed with the human impact of care at its heart, the platform transforms real-world experiences into engaging and practical learning resources.

Through relatable characters, real-life scenarios and evidence-based frameworks, complex information becomes clear, relevant and easy to apply in practice.

Accessible anytime, anywhere, learning becomes part of everyday practice rather than a one-off event.

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Lasting Changed Drives Outcomes

When it comes to managing deterioration, sustainability matters.

Short-term initiatives may create activity. Lasting, relationship-led change improves outcomes.

Our vision is simple: enabling people to live well in the place of their choice, supported by connected services that work together effectively.

Built from the ground up, the programme strengthens conversations, reduces avoidable admissions and helps create resilient teams equipped for the future.

Our Reach

Integrated care is not a local ambition. It is a global movement.

Through our growing international network and partnership with the International Foundation for Integrated Care, we contribute to conversations about how health, social care, communities and families can work together to improve lives.

Every organisation we support becomes part of something bigger: a shared commitment to creating health and care systems that are connected, compassionate and sustainable.

From neighbourhoods to nations, we are helping shape the future of integrated care.

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We'd love to chat with you

If you’re interested in working together, exploring collaboration opportunities or learning more about our programmes, we’d be pleased to hear from you.

Book a conversation, share your ideas or simply say hello.

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