The Impact Hub Terms & Conditions

This page tells you the terms and conditions (Terms) on which we supply any of the Impact Hub courses (Courses)

listed on These Hands Academy to you.

Please read these Terms carefully before ordering any Courses from our site.

You should print a copy of these terms and conditions for your future reference.

By placing an order on our site, you agree to these Terms and that these Terms take precedence over

any other terms and conditions including your own terms of business, any course of dealing or any

industry practice.

1. INFORMATION ABOUT US

These Hands Academy is a site operated by These Hands Academy Ltd. Our address is 26 High

Street, Syston, Leicester LE7 1GP and our email address is hello@thesehandsacademy.co.uk

2. SERVICE AVAILABILITY

Our site is only intended for use by people resident in the United Kingdom. We do not accept

orders from individuals outside those countries.

Your status

By placing an order through our site, you warrant and confirm that:

(a) You are legally capable of entering into binding contracts;

(b) You are at least 18 years old;

(d) You are accessing our site from the United Kingdom; and

(e) You will only use a Course for your business use and you may not sell, publish or

distribute such document or use it in whole or in part to create another document.

3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

3.1 After placing an order, you will receive an e-mail from us acknowledging that we have received

your order. Please note that this does not mean that your order has been accepted. Your

order is an offer to us to buy a Course. All orders are subject to acceptance by us, and we will

confirm such acceptance to you by sending you an e-mail that confirms that the Course is

available for access or download (the access Confirmation). The contract between us

(Contract) will only be formed when we send you the access or download confirmation.2

3.2 The Contract will relate only to those Courses whose access or download we have confirmed

in the Download Confirmation. We will not be obliged to supply any other Courses that may

have been part of your order until the access or download of such Course has been confirmed

in a separate Download Confirmation.

4. AVAILABILITY

5. 1 Your order will be fulfilled automatically on your receipt of the access codes, but in the event

that our automated systems do not work immediately, please contact

hello@thesehandsacademy.co.uk to advise us that the Course has not been made available

for access or download. As our systems are automated, we shall not be liable for any delay in

the access to or download of any Course.

5. TITLE AND INTELLECTUAL PROPERTY

5.1 You will only be entitled to use the Course when we receive full payment of all sums due in

respect of the Course.

5.2 As between us and you, all Intellectual Property Rights and all other rights in any Course shall

be owned by us. We license all such rights to you on a non-exclusive basis only to such extent

as is necessary to enable you to make reasonable use of the Course.

5.3 We shall enforce our Intellectual Property Rights in the Course to the fullest extent possible by

law and DISTRIBUTING (WHETHER FOR PAYMENT OR OTHERWISE), PUBLISHING, SELLIING

OR DISCLOSING A COURSE IS STRICTLY PROHIBITED.

5.4 You may not without our prior written consent make any audio or visual recordings of any part

of the course.

5.5 The materials we deliver as part of the course do not in any way constitute advice or

recommendations. We are providing training and guidance only. We are not able to advise you

on your individual circumstances and shall not be liable for any reliance placed by you on the

materials within the course.

5.6 We will endeavour to ensure that all information that we provide within the course is accurate

and up-to-date but we shall not be liable for any claims arising from such information being

inaccurate or not up-to-date or otherwise.

6. PRICE AND PAYMENT

6.1 The price of any Course will be as quoted on our site from time to time, except in cases of

obvious error.3

6.2 These prices include VAT except where expressly stated otherwise.

6.3 Where your order includes ongoing access to the course materials (for the period stated on

the order form), your access shall expire (and the Contract shall terminate) on the date falling

on the expiry of such stated period. If you wish to continue to have access to the course

materials, you must renew your membership in the manner advised on our site.

6.4 Prices are liable to change at any time, but changes will not affect orders in respect of which

we have already sent you a Download Confirmation.

6.5 Payment for all Courses must be by such method of payment as is specified on our website. If

you choose to pay by PayPal, you must have a valid PayPal account in order to purchase a

Course.

7. REFUNDS

7.1 As you are able to download, make use of and copy the Course immediately, we will only offer

refunds in limited circumstances at our discretion.

7.2 We will usually refund any money received from you using the same method originally used

by you to pay for your purchase.

8. OUR LIABILITY

8.1 Our Courses are provided on an "as is" basis without any representations or endorsements

made and without any warranty of any kind whether express or implied, other than where

you are purchasing our Courses as a consumer in which case the implied warranties of fitness

for purpose, merchantability and accuracy shall apply.

8.2 Nothing in these terms attempt to exclude or limit any liability for death or personal injury

caused by our negligence (or any other matter for which we are not able to limit or exclude

our liability due to applicable law).

8.3 If, for any reason, we are liable for any damages, our total liability shall be limited to the

amount of the Course purchased.

8.4 By purchasing a Course, you agree that in no circumstance shall we be liable for any indirect,

incidental, special or consequential damages, including, but not limited to:

(a) loss of income or revenue

(b) loss of business

(d) loss of anticipated savings

(e) loss of data, or

(f) waste of management or office time

however arising and whether caused by tort (including negligence), breach of contract or

otherwise, even if foreseeable arising out of or in any way connected with the use of a

Course, under any law or on any basis whatsoever whether contractual or otherwise.

9. WRITTEN COMMUNICATIONS

You agree that our communication with you will be mainly electronic and via email. We may

however also provide you with information by posting notices on our site. You agree that all

contracts, notices, information and other communications that we provide to you

electronically comply with any legal requirement that such communications be in writing. This

condition does not affect your statutory rights.

10. NOTICES

All notices given by you to us must be given to These Hands Academy Ltd at 26, High Street,

Syston, Leicester LE7 1GP We may give notice to you at the e-mail address you provide to us

when placing an order. Notice will be deemed received and properly served 24 hours after an

e-mail is sent, or three days after the date of posting of any letter. In proving the service of

any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly

addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was

sent to the specified e-mail address of the addressee.

11. TRANSFER OF RIGHTS AND OBLIGATIONS

11.1 You may not transfer, assign or otherwise dispose of a Contract, or any of your rights or

obligations arising under it, without our prior written consent.

11.2 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of

our rights or obligations arising under it, at any time during the term of the Contract.

12. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of, any

of our obligations under a Contract that is caused by events outside our reasonable control.

13. WAIVER

13.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of

your obligations under the Contract or any of these terms and conditions, or if we fail to

exercise any of the rights or remedies to which we are entitled under the Contract, this shall5

not constitute a waiver of such rights or remedies and shall not relieve you from compliance

with such obligations.

13.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

13.3 No waiver by us of any of these terms and conditions shall be effective unless it is expressly

stated to be a waiver and is communicated to you in writing in accordance with clause 14

above.

14. SEVERABILITY

If any of these terms and Conditions or any provisions of a Contract are determined by any

competent authority to be invalid, unlawful or unenforceable to any extent, such term,

condition or provision will to that extent be severed from the remaining terms, conditions and

provisions which will continue to be valid to the fullest extent permitted by law.

15. ENTIRE AGREEMENT

15.1 These terms and conditions and any document expressly referred to in them represent the

entire agreement between us in relation to the subject matter of any Contract and supersede

any prior agreement, understanding or arrangement between us, whether oral or in writing.

15.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any

representation, undertaking or promise given by the other or be implied from anything said or

written in negotiations between us prior to such Contract except as expressly stated in these

terms and conditions.

15.3 Neither of us shall have any remedy in respect of any untrue statement made by the other,

whether orally or in writing, prior to the date of any Contract (unless such untrue statement

was made fraudulently) and the other party's only remedy shall be for breach of contract as

provided in these terms and conditions.

16. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

16.1 We have the right to revise and amend these terms and conditions from time to time.

16.2 You will be subject to the policies and terms and conditions in force at the time that you order

Courses from us, unless any change to those policies or these terms and conditions is required

to be made by law or governmental authority (in which case it will apply to orders previously

placed by you), or if we notify you of the change to those policies or these terms and conditions

before we send you the Download Confirmation (in which case we have the right to assume

that you have accepted the change to the terms and conditions, unless you notify us to the

contrary within seven working days of receipt by you of the Course).

7. LAW AND JURISDICTION

Contracts for the purchase of Courses through our site and any dispute or claim arising out of

or in connection with them or their subject matter or formation (including non-contractual

disputes or claims) will be governed by English law. Any dispute or claim arising out of or in

connection with such Contracts or their formation (including non-contractual disputes or

claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Medical Disclaimer

Any information or guidance These Hands Academy provide is not a substitute for the consultation, diagnosis, and/or

medical treatment of your doctor or healthcare provider.

You must not rely on any information or guidance we provide you with as an alternative to medical

advice from your doctor or healthcare provide and we expressly disclaim all responsibility, and shall

have no liability, for any damages, loss, injury, or liability whatsoever suffered by you or any third party

as a result of your reliance on any information or guidance we provide you with.

If you have any specific questions or concerns about any medical matter, you should consult your

doctor or healthcare provider as soon as possible.

If you think you may be suffering from any medical condition, you should seek immediate medical

attention from your healthcare provider. Do not delay seeking medical advice, disregard medical

advice or discontinue medical treatment because of information or guidance we provide you with.

Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by

applicable law.