Improving outcomes
through behaviour change
We partner with health and care organisations to deliver clinically led system transformation that improves safety, strengthens teams and supports better outcomes.
By combining research, behavioural science and frontline experience, we help organisations turn strategy into sustainable change that lasts.
What We Do
These Hands Academy brings together consultancy, learning and research to support meaningful change across health and social care.
We help organisations move from good intentions to measurable improvement, strengthening the people and systems delivering care.
Our work is shaped by frontline experience in intensive care, where the consequences of delayed decisions are seen every day.
Consultancy
We deliver clinically led, system-level transformation across health and social care.
We don’t sell technology. Instead, we help organisations maximise the value of the systems they already have by strengthening the people, behaviours and operational processes around them.
Our work identifies barriers, redesigns implementation and ensures change is embedded in everyday practice.
The goal is simple: turn existing systems into measurable improvements in care.
Training & Mentoring
Sustainable transformation happens through people.
We help teams design content-led, system-aware learning that changes how people think, decide and act.
Our programmes focus on embedding behaviours that support safer care, stronger leadership and lasting system change.
We believe the most effective systems are designed with the people who use them, creating approaches that are inclusive, practical and sustainable.
Research & Evaluation
Our research ensures that our work remains evidence-led and outcome-focused.
We collaborate with universities, publish insights and present at conferences to contribute to the wider conversation about improving care systems.
Students are also involved in real-world improvement programmes, helping translate research into practical solutions that reduce harm and improve outcomes.
Increased Staff Confidence
Proactive, Preventative
Care
Efficient Systems =
Cost Savings
Bridging the Gap Between Health and Social Care
Reducing Avoidable Hospital Admissions
Key Benefits
Understanding
The Challenge
Corridor care is not simply a hospital problem.
It is a system problem.
People do not end up waiting on trolleys because hospitals do not care. They end up there when deterioration is missed, risk is not managed early enough, and confidence upstream is not strong enough to intervene.
Health technology can help, but only when it is implemented properly.
Not as a gadget.
Not as a dashboard.
But as part of a proactive, clinically led system of care.
Recognised Nationally, Delivered Locally
When technology is supported by governance, training and behavioural insight, it strengthens decision-making and prevents escalation before people reach A&E.
At These Hands Academy, we do not simply implement technology. We design proactive care models that help organisations:
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recognise deterioration earlier
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strengthen clinical confidence
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support safer decision-making
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reduce avoidable harm and admissions
Our consultancy supports Integrated Care Boards and providers to build safer, more responsive systems where impact is greatest...upstream.
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Who We Work With
Supporting the Government 10-Year Plan for Healthcare
The These Hands Academy
The Academy brings together leaders, clinicians, commissioners and innovators who want to improve care systems in practice.
Members join because they want to move beyond short-term fixes and develop practical solutions grounded in experience and evidence.
Through the Academy we share:
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learning programmes and professional development
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research and best-practice insights
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practical frameworks for system improvement
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a network of people committed to improving care
Our community believes that behaviour drives system change, and that technology should support better decision-making, not complicate it.
If you want to help build safer, more confident and better-connected care systems, join the Academy.
Trusted by Government
These Hands Academy is now in its third year of commission by Leicester, Leicestershire and Rutland Integrated Care Board for the Connected Care Programme - a system-wide quality improvement initiative designed to reduce avoidable hospital admissions.
Through earlier recognition of deterioration and more confident decision-making across services, the programme has achieved a 15% shift in activity from out-of-hours to in-hours care, improving system flow and reducing pressure on hospitals.
Our work is recognised nationally and is now contributing to a Care England White Paper, supporting wider system learning and adoption.
These programmes continue to deliver measurable impact across the Midlands.
News and Case Studies
Client Testimonials
Why the NHS trust us
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